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OPERATION & MAINTENANCE |
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TalkPool provides O&M services to
keep networks running at optimum pace while allowing costs savings and efficiencies. TalkPool's
services range from O&M Assistance to full NOC Outsourcing services and include
Technical Support as well as network performance management and optimisation services.
NETWORK OPERATION SERVICESTalkPool provide 24/7 operation services ranging from operational assistance and alarm surveillance to full NOC responsibility for wireless, wire-line and data carrier clients. Efficient HR Quality Management ensures superior network performance and efficient trouble handling. FIELD MAINTENANCEOptimisation and error correction often result in field maintenance tasks such as replacement of components, antenna changes or new equipment installations. TalkPool provides such maintenance as well as preventive maintenance for dynamic components in fixed and mobile networks. SUPPORTTalkPool currently provides 1st and high-end 2nd line support for mobile and fixed networks. Our service contracts can include everything from support of single nodes or platforms to full system support that range from configuration setting and fault escalation to total disaster recovery. OPTIMISATIONUsage patterns, interference and call volumes change with changing traffic patterns, competing networks and client migrations. In our network optimisation services, we take such changes into account and tune the networks for optimal performance. INTELLIGENT NETWORKSTalkPool also offers services for network translation, integration, and switching-system support, including SMS gateways, SGSN, GGSN, cross-platform routing, technology upgrades and project management. In addition, TalkPool provides staffing for client's mobile switching centres and support services. |
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TalkPool • Gäuggelistrasse 7 • P.O. Box 698 • CH-7002 Chur • Switzerland