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NEWS
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May 2008 Re-focus on Agency Consulting During TalkPool's first years after the start in Y2K, times- and materials consulting constituted 90% of the total business. As O&M services and network rollout projects increased, the focus on providing technical experts and project managers to prime clients was gradually reduced to a low of 10% of TalkPool's business at the end of last year.
In the third quarter of 2007, TalkPool hired the experienced Agency Director Björn Milz (bm@talkpool.com) to head the Group Consulting business and Björn has since then been building a team with unique industry skills. TalkPool has in the last half year on average added one consultant per week and the growth pace for the agency is projected to increase in the second half of 2008 and next year.
TalkPool's Agency focus is on technical communication specialists with unique skills ranging from Project and Programme Management, CRM and Billing specialists, through to RAN Integration and equipment swaps. We are now able to support our clients with all their requirements: whether you are rolling out a new mobile or fixed network, improving your internal communication infrastructure, or hiring specialists to develop your CRM systems, we can help you.
Finally, within the re-launched consulting business, we are able to provide permanent / executive search capabilities and managed recruitment services to support the entire hiring needs of our clients.
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April 2008 TalkPool and Top Nordic sign Parter Agreement TalkPool has signed a partner agreement with Top Nordic in Denmark, a company in the Ementor Group. The aim with this agreement is to support Top Nordic and their customers in southern Sweden and the Copehagen with high quality telecom services.
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March 2008 TalkPool wins pan-African turnkey contract TalkPool has been awarded a turnkey services contract for implementation of power monitoring systems on GSM sites with initial focus on a pan-African roll out for the operator Celtel. The so called SAM2 power management system, that improves site control and makes better use of batteries, reduces the operators power costs with up to 40%.
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November 2007 A perfect couple: Onecom and TalkPool Hollywood couldn't have made a better match: Onecom and TalkPool marry and live happily ever after:-)
Onecom ( www.onecom.se) mainly performs O&M services on TeliaSonera's network in northern Stockholm while TalkPool performs similar services in southern Sweden. Onecom allows TalkPool a high-quality entry into the services market in Sweden's capital.
TalkPool has more than 100 permanent employees in Sweden and is currently growing fast. We are excited to announce that TalkPool has acquired Onecom Scandinavia AB and we welcome the Onecom team to TalkPool.
For more information contact TalkPool Scandinavia's Managing Director Lars Hagberg (lars.hagberg@talkpool.com) or Onecom's Manager Lotta Johansson-Bräck (lotta@onecom.se).
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October 2007 Ericsson awards network rollout projects in East Africa TalkPool has won a transmission network rollout for Ericsson Tanzania and an extension on a access (BTS) network rollout in Uganda. TalkPool deploys networks in East Africa at low-cost and high efficiency. Most team members come from East Africa while some highly skilled Team-Leaders have been brought from India to improve service quality.
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September 2007 TalkPool wins Roll Out contract in Uganda TalkPool has signed a radio network roll out contract with Ericsson in Uganda. The first phase ending mid October is expected to be extended with a second phase including both BTS and PSH/SDH transmission.
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September 2007 Turbo 3G upgrade in Sweden TalkPool helps ElTel in Sweden to upgrade Telias UMTS transmission network to optical fiber in order to support the higher bit rates provided by the upgraded UMTS network, called HSPA or Turbo 3G.
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June 2007 Digicel awards long-term O&M contract to TalkPool in Haiti TalkPool has been in Haiti since January 2005. On the 15th of July 2007, Digicel and TalkPool entered into a new Service Level Agreement for O&M of Digicel's GSM network in Haiti. The scope of works was expanded to include Power and Environment field maintenance services. The long-term nature of the contract allows TalkPool to invest in building long-term operations in Haiti.
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January 2007 Siemens Sweden TalkPool wins contract to build Europe’s largest VoIP network in the Skåne Region of Sweden. The contract includes installation and commissioning of MDF’s and switches for 30.000 lines of wired and wireless VoIP connections.
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November 2006 Quality Audit Iran TalkPool has been awarded a Civil Works and Installation Quality Audit project with Ericsson in Iran. TalkPool has had a local presence in Iran for many years and the good co-poeration with Ericsson Iran has now resulted in a new long term service agreement. The scope of the contract is to control the production of towers, shelters and concrete as well as the quality of the civil works and radio equipment installations made by Ericssons subcontractors in the new Irancell project.
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November 2006 3GSM Barcelona Come and visit TalkPool on the 3GSM Barcelona Exhibition in February 2007. There we will launch the new TalkPool 4G concept and invite our key customers and partners to a cool launch party. More details about the program will soon be released on our home page.
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August 2006 HR Management - investing in the future TalkPool believes that world-class Human Resources Quality Management will become its main future differentiator. Accordingly, the company has initiated a major investment in building best practices within HR. TalkPool’s founding idea, to provide just-in-time cutting-edge telecom skills, requires excellent HR management including an in-house consulting agency. Our goal is to provide all staff with solid and future-oriented assistance regarding professional and personal development. Faced with rapid changes, TalkPool needs to develop a focused and coherent approach to managing people. Processes for staff reward, appraisal, coaching, training and communication are being implemented. In addition, TalkPool is setting up a specialist workgroup that provides an expert service dedicated to ensuring Human Resource quality management. HR contacts: Kajsa Tingvar, HR manager, Mobile: +46 702 11 91 10 Alexander Herold, Certified coach, Mobile: +46 702 99 47 77
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July 2006 Digicel awards 100% of Haiti's field maintainance to TalkPool After a successful initial period, Digicel expands its O&M contract with TalkPool from 60% of Haiti to 100% of Haiti starting 15th of August 2006. In order to deliver high-quality preventive and corrective services with a proactive field organisation, TalkPool has put highest priority on Haiti and it has brought some of its best engineers to work in Haiti. TalkPool has hired 20 local employees of which 5 have been selected to a fast-track assistant technician career. TalkPool has invested in 17 vehicles, 6 regional offices, lots of materials and tools. In addition, TalkPool has initiated a comprehensive skill-knowledge transfer program that will allow TalkPool to reduce expat staffs from its current level of 60% of all staffs to less than 20% by the end of 2008. Based on existing contracts and excellent HR quality management, TalkPool intends to make Haiti into a Caribbean hub of engineering - and it'll probably be one of the first times ever that Haiti starts exporting hi-tech services.
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May 2006 Fibre-to-the-home work for Relacom in east Sweden Relacom has awarded TalkPool work to build a last-mile fixed network in the city of Kalmar in eastern Sweden. The contract is an important step to connect homes with broadband fibre. TalkPool had 17 technicians working for Relacom on the job in and around Kalmar in the end of May 2006.
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May 2006 Digicel awards TalkPool major O&M contract on Haiti. Digicel is one of the fastest growing telecom operators in the Caribbean and in the world, providing services in twenty nations. With a population of over 8.5 million, Haiti represents one of Digicel’s largest potential markets to date and the ongoing big investment is signaling confidence in Haiti’s future as it enters a new era led by President elect René Préval. The first 170 sites were put into service last week and TalkPool has been awarded the Radio Network Operation & Maintenance contract for the major part of Haiti. This shows a big confidence in TalkPool and we will assign some of our best resources to this project to secure a high quality service level and a long term partnership with Digicel on Haiti and the rest of the Caribbean.
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May 2006 TalkPool Approved Service Provider in Latin America TalkPool signs Approved Service Provider agreement with Ericsson’s Market Unit Northern Latin America, Central America and the Caribbean. TalkPool has delivered resources and services to Ericsson in this region since 2003 and now the partner relation has been formalised in frame agreement between the companies.
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April 2006 TalkPool expands Ericsson network on Haiti. After successfully concluding Phase 1 of the transmission network roll out for Ericsson on Haiti, TalkPool has now been awarded the roll out of Phase 2 and 3 as well. Phase 2, starting before the summer, includes another 55 Ericsson Mini Link hops and Phase 3, will add another 110 hops to the fast growing network.
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April 2006 Ericsson Nordic & Baltic Supplier Agreement Talkpool has been approved as a Supplier for Ericsson’s Market Unit Nordic and Baltic Countries. TalkPool has always been working close to Ericsson worldwide and as our Nordic Market unit is one of our strongest we are convinced that this is the start of a long and fruitful co-operation between our companies.
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March 2006 Resource Provider agreement with Ericsson Iran The Middle East is a fast growing telecom market and Iran is one of the biggest markets in the region with a population of 68 millions and a penetration rate of just 10%. Ericsson is one of the companies that are investing a lot in Iran and to secure competence and resources for the expansion of the telecom networks for the local operators Ericsson has signed a resource and services provider agreement with TalkPool. TalkPool has had engineers working in Iran for several years and since last year some of our most senior ad skilled engineers are working for Ericsson Iran.
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February 2006 TalkPool starts market unit in Africa Fredric Sundin ( fredric.sundin@talkpool.com) has started to build a permanent TalkPool presence in Africa. TalkPool has during 2004 and 2005 had its first African client contracts with Ericsson, Hifab and Selek. TalkPool intends to ramp up activities in Africa during 2006 with offices and permanent employees.
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February 2006 New engineering hub in Ukraine The company TalkPool LLC was incorporated in Kiev, Ukraine in November 2005. In addition to delivering national technical telecom services in Ukraine, TalkPool aims at building a low-cost hub with skilled engineers that will participate in TalkPool's projects around the world. TalkPool is aiming at becoming the preferred hands-on telecom partner for its Ukrainian clients Relacom, WiCom and Ericsson.
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November 2005 TalkPool to build the transmission network for Ericsson on Haiti TalkPool selected supplier for SDH and PDH installation and integration services on Haiti in the Caribbean. TalkPool will also supervise the installation of the 163 new RBS sites.
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November 2005 TalkPool signs extension contract with Ericsson Costa Rica Ericsson has extended the GSM network rollout contract it originally signed with TalkPool in June 2005. TalkPool continues to be one of Ericsson Costa Rica’s primary suppliers of Civil Works and Network Implementation Services in the deployment of local operator ICE’s GSM network.
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