Network Services
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Network Services

With a combination of cutting-edge technical expertise and efficient HR QM, TalkPool has become an efficient partner to turn-key companies.

TalkPool offers design, installation and maintenance services for communication infrastructure globally. With staff on all continents and end-to-end technical expertise, TalkPool provides efficient telecom network services to its partners. A mix of global experts and local staffs enables efficient ramp-up of activities around the world.

TalkPool adds value through providing cost-effective high-quality telecom network solutions. Specializing in hands-on Network Rollout and Operation for both wireless and wire line high-speed data networks, we offer a complete range of network services, from consulting to network design, deployment, and management.

  • Network Roll-Out
  • Operation & Maintenance
  • Professional Services
  • Green Energy Solutions

Network Roll-Out

TalkPool's network deployment services range from initial consulting and project management to network planning, site acquisition, civil works, engineering, installation, integration and commissioning. TalkPool works with operators, equipment vendors and other Telco partners throughout the world to realize fixed, mobile, and integrated services from concept to live operation.

TalkPool has a track record of smooth, timely, and successful deployments. By applying our international expertise and leveraging local resources, TalkPool ensures a successful system launch.

TalkPool’s Network Roll-Out service portfolio includes:

PROJECT MANAGEMENT
TalkPool's hands-on project management process brings our full expertise to each project. With experienced staff and a powerful web platform, we optimize communication and resource usage to turn project plans into reality. The key to success in PM is to build on experiences from previous rollouts while accounting for local differences.

PLANNING AND DESIGN
TalkPool provides a complete range of network design services for mobile and fixed wireless systems, including preliminary coverage design and cell layout, RF system design, frequency planning, and propagation analysis. TalkPool also provides a full range of transmission engineering services for designing network architecture, provisioning and network acceptance for both fixed and mobile networks.

SITE ACQUISITION
TalkPool has a track record of more than 2500 sites - from preliminary market planning and site identification, to lease acquisition, governing agency approvals and issuance of final permits. Local knowledge and proactive local staffs combined with experienced managers are key factors to success in the site acquisition.

CIVIL WORKS (CONSTRUCTION MANAGEMENT)
Based on the site design specifications, the TalkPool construction management team coordinates and takes full responsibility for zoning and construction activities of third party contractors that may be selected by TalkPool or by the client.

INSTALLATION ENGINEERING (SITE DEVELOPMENT)
Installation Engineering makes installation more efficient and less expensive. Installation Engineering is one of TalkPool's strongest areas and we have trained engineers in all aspects of the site development and construction process-from initial site constructability assessments to job closeout.

INSTALLATION
TalkPool offers multi-vendor installation services for transmission (Micro Wave, RF and fiber optics) equipment, base stations, base station controllers and switches. Installations include electronics, antennas, and power systems.

INTEGRATION & COMMISSIONING
TalkPool has engineers with integration and commissioning skills. In fixed networks, TalkPool has offered complete commissioned networks while integration and commissioning of mobile networks generally are done by the vendors, to which TalkPool provides I&C engineers.

QUALITY AUDIT
With years of experience from building telecom infrastructure, we know how an installation should be done to optimise delivery time and functionality. We offer our clients Quality Audit Services to keep control of network infrastructure quality. We train and supervise local subcontractors and perform acceptance tests

Operation & Maintenance

TalkPool provides O&M services to keep networks running at optimum pace while allowing costs savings and efficiencies. TalkPool's services range from O&M Assistance to full NOC Outsourcing services and include Technical Support as well as network performance management and optimisation services.

NETWORK OPERATION SERVICES
TalkPool provide 24/7 operation services ranging from operational assistance and alarm surveillance to full NOC responsibility for wireless, wire-line and data carrier clients. Efficient HR Quality Management ensures superior network performance and efficient trouble handling

FIELD MAINTENANCE
Optimisation and error correction often result in field maintenance tasks such as replacement of components, antenna changes or new equipment installations. TalkPool provides such maintenance as well as preventive maintenance for dynamic components in fixed and mobile networks.

SUPPORT
TalkPool currently provides 1st and high-end 2nd line support for mobile and fixed networks. Our service contracts can include everything from support of single nodes or platforms to full system support that range from configuration setting and fault escalation to total disaster recovery.

OPTIMISATION
Usage patterns, interference and call volumes change with changing traffic patterns, competing networks and client migrations. In our network optimisation services, we take such changes into account and tune the networks for optimal performance.

INTELLIGENT NETWORKS
TalkPool also offers services for network translation, integration, and switching-system support, including SMS gateways, SGSN, GGSN, cross-platform routing, technology upgrades and project management. In addition, TalkPool provides staffing for client's mobile switching centers and support services.

Professional Services

TalkPool offers a full range of Professional Services, including operations planning, network consulting and design, systems integration and migration and network optimization services, aiming at improving the performance and efficiency of our customer's networks and business.

Operations Planning

TalkPool provides Operations Planning services to assist service providers in achieving operations excellence as well as overall business plans, goals, and objectives. Our services include:

  • Operations Consulting
  • Operations Process Design
  • Operations Planning & Development
  • Operational Readiness Planning
  • Operational Efficiency

Network Planning

Talkpool provides planning and optimization services for a range of mobile technologies, broadband technologies and broadcast technologies as LTE, HSPA, UMTS, GSM, GSM-R, TETRA, WiMax, WLAN, DVB-T and DVB-H. Our technology experience combined with the broad range of knowledge in related areas like business planning, site design, rollout project management and interaction with public authorities proves to be effective

TalkPool’s Network Planning Services ensure that our client objective in terms of service coverage and service quality for mobile networks, broadband networks and broadcast networks are fulfilled on time and on budget. Our services include:

  • Network Dimensioning
  • Radio, Transmission and Core Network Design & Planning
  • Frequency and Capacity Planning
  • RF Measurements Parameter Planning, Routing and Provisioning
  • Micro Cell Design
  • Tunnel and Indoor Designs
  • Energy solution Design & Planning

Systems Integration

TalkPool is an independent systems integration services supplier with multivendor experience. Our areas of expertise include OSS integration, BSS integration, application integration, IT integration and convergence integration. In all these areas we offer availability and the right mix of people skills, building on strong solution architecture capabilities and technical expertise:

  • Systems Design
  • Network Management Systems Integration
  • Customer Management and Billing Systems Integration
  • IN/VAS Integration
  • Security System Integration

Network Optimization

With a maturing market and an increasing demand for multimedia services, operators need to focus on optimization of the network to provide good quality services at reduced OPEX and CAPEX. An optimized network improves service reliability, limits outages and ensures the right capacity is available for the offered services. Improved quality leads to higher usage, subscriber satisfaction and more revenue. Optimization also contributes to greater energy efficiency.

We provide a detailed evaluation and analysis of your network and services performance as the basis for our improvement recommendations. Our services include:

  • Drive testing and Initial Tuning
  • End-to-end Network audits
  • Network Performance analysis and Benchmarking
  • Radio and Transport Network Optimization
  • Quality of Service analysis and Optimization
  • Power Optimization

Green Energy Solutions

Energy efficiency means lower operating cost and therefore lower call costs. In mature markets, up to 10% of network OPEX is used on energy. In developing markets, it can be from approximately 15% up to even 30% of networks OPEX for energy. Fossil fuel prices remain volatile, adding to the need to reduce energy consumption. 86% of a mobile operator’s energy consumption occurs in the network infrastructure
.

Networks are expanding into areas where there is no electricity grid available, or the grid quality is not good enough. In developing economies more than a quarter of new cell sites will be “off the power grid” and, with the unpredictable cost of fuel as well as the location of these sites, there are significant financial and environmental benefits from looking at renewable power solutions and more efficient energy solutions.


Energy efficiency is also a global issue and service providers are targeting to reduce their CO2 emissions to contribute to the global battle against climate change.

TalkPool Energy Management

Current operating costs throughout mobile networks are spiraling. This can be attributed to many varying factors but increasing energy costs and site maintenance visits are key components. Throughout developing markets commercial power is either not available or unreliable which results in sites running on generators 24/7. The costs involved with generators running for prolonged times vary between countries but US$ 2,500 per site / month is a good average. To reduce these costs you need to have visibility of all sites which is not practical in many environments where we are working. Energy Management systems is a new concept of remote power management that allows the operators to fully manage and maintain their network infrastructure remotely.

TalkPool Energy Management Services

As a part of TalkPool’s total Energy Management Solution we offer the following services:

  • Consultancy Services for network Energy Audits BSS and NSS
  • Report on proposed solutions and enhancements to optimize network energy
  • Create and Project Manage a consortium of complete power and environmental products to fit your network
  • Installation Test and Commissioning of Operator or Vendor selected Power and Energy Management products
  • Carry out optimization activity as per customer scope of work
  • Quality Audits for installed power solutions

The Energy Manager System

The System included in TalkPool Energy Management Solution has the following features:

  • Ability to cycle the batteries efficiently
  • The battery cycling capacity, parameter setting and monitoring effect savings
  • Ensuring that the correct amount of fuel is delivered and invoiced for
  • Gives an accurate hourly usage per site
  • Theft: Monitor deviation in fuel tanks and electricity supply
  • Trend monitoring of temperature / humidity / battery capacity
  • Alarms at pre-set thresholds finds problems in advance to avoid unnecessary downtime
  • Allows remote start / stop of the generator and basic troubleshooting
  • Allows efficient introduction of new energy sources such as solar and wind power

The System also allows O&M management of:

  • Power sources: commercial mains, batteries, generators, solar, wind, hydrogen fuel cells
  • Fuel delivery & fuel usage: reducing theft on both delivery and site "leakage" incidents
  • Site Environment: temperature, humidity, battery etc.
  • Trend monitoring: preventing errors before they occur
  • Remote Access: avoiding site visits + faster fault correction